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  • 30-day return
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  • Loved by 7k+
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  • Made with
    Longji rice water

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Shipping

Depending on product availability, orders may be sent out from our British, Chinese or German warehouse and sometimes items in the same order may be dispatched separately.

We aim to process all orders within 2 business days, however, during busy periods this procedure can take longer.

Delivery Times:

  • UK: 1-3 working days
  • EU, Singapore, Japan: 2-7 working days
  • US: 4-8 working days
  • Other Countries: 5-12 working days

Delivery Fee:

Our flat shipping rate is £5.95 (or equivalent value in other currencies we support), and all the customs fees will be PREPAID.

We offer FREE shipping to orders over £20.

We offer delivery to major countries such as the UK, US, Australia, Canada, Japan, and countries within the European Union or Schengen area. Our flat international shipping fee is £5.95 (or equivalent value in other currencies we support), and free shipping is provided for orders over £20 (or equivalent value in other currencies we support).

We kindly advise that instances of unsuccessful delivery resulting from errors in the shipping address entered during the checkout process are beyond our scope of responsibility. We are unable to make any changes to the addresses once the parcels leave our warehouse, please double-check your address before you complete your purchase.